5 stars 9 4 stars 2 3 stars 3 2 stars 5 1 star 6 5 3 3 5 Start your review of Coinbase “Much to be desired” Their customer support leave much to be desired.Mostly suitable for US citizens.Although the website appeared to me as user friendly and multi functional I often experienced delays with transactions.“Class action” If anyone is interested I've been ripped off and daleyed on pay outs and purchases. I'll be contacting a lawyer Monday morning.“Coinbase HQ FYI” Coinbase HQ 1 Front St San Francisco, CA 94107 United States In case anyone needs to make an appearance ;) “Been locked out from buying or selling or transferring coins.” trying to contact them now for several days and no response, funny thing is when i first signed up before I deposited money I emailed them and they responded with in the day now that I have 10s of thousands in account no response.

does anyone now where there base of operations are I would like to fly there and confront in Person... “Scam site” Stay Away!!!!!bny bitcoinHorrible customer support high fees slow everything retarded TOS and pointless to use.bny bitcoin“Ponzi scam it smells like!”bitcoin litecoin kursNo way to recover your Funds... if they block your account...following there prompts nothing,it comes back to a closed loop,,,smells like they are corrupt BAD...Bad... Bad “Don't lose you 2FA Key Or Coinbase Will Keep ALL Your Money” The emails to and from "support" are ridiculous.bitcoin ytd chartI simply lost a piece of paper with my 2FA key on it and also lost my authenticator connection on my phone app.litecoin private pool

There is nothing at all I can do to fix this unless Coinbase disables my 2FA.litecoin suggested difficultyEveryone else has done it without compromising their security concerns, but Coinbase won't do anything about it at all.So effectively they are holding all my funds forever for no good reason.I know I am not the only person who ever lost their 2FA app and their key at the same time!Does anyone know what I can do to get my money from these people??“Not intuitive website, Bizarre rules/policies, Worst customer service ever!”I give them a one star only because if I gave them what I think they really deserve, zero stars, it won't count in the rating!I've been wasting my time with CoinBase now for almost 3 weeks and I'm done!The website is not intuitive and represents 100% of the customer interaction.There are rules/policies in effect that I could not find on the website!I had to go to various forums for an explanation.

What a waste of time and I don't know how accurate the descriptions on the form are!Lastly, there is no human interaction for customer service!There is no one to call!!!!I am not dealing with the company that is such a disregard for the customers themselves and the customer experience overall.“I'm Not Doing Business With CoinBase Anymore!”I started buying, selling, and transferring BitCoins via CoinBase in 2014, and was a very satisfied customer.Unfortunately, their service has declined in 2017, to the point that I will no longer be doing business with them.They used to have chat support.The only means they offer their customers to contact them, is via a form on their website, which generates an automated response.A month or so ago, I started having problems with the delivery times of my U.S.Dollars to my bank account whenever I sold BitCoin via CoinBase.In the past, when I sold BitCoin, my account online would indicate a date when the transaction would be complete, and it would be complete on that date.

A couple days might go by, after the delivery date, and there wouldn't be so much as a pending transaction listed on my bank account's website, or at my bank, if I spoke to someone at the bank.This month (April, 2017), I have been unable to log all the way into my CoinBase account.If I've cleared my cookies, I usually get a message from CoinBase, when I login, asking me to follow a link in an e-mail they just sent me, in order to verify the device I'm using.This month, I receive the same message, but no such e-mail!(Yes, I checked my Spam and Trash folders.)I appear to be logged in; my user name appears in the upper, righthand corner of their page, but I can't access anything.I've tried logging out and logging back in, and reclearing my cookies, but their site will no longer generate an e-mail to verify my device.This is just too stressful!To make matters worse, I had set up automatic, monthly buys via CoinBase.I'm going to put the kebosh on that from my bank's end, and am never going to use CoinBase again!

“Stay away,” Its just too dangerous at this point.I haven't heard anything back from them and have literally lost a few thousand dollars because I can't trade and they haven't responded to any of my emails.Its been a week and they have my money in their account and I cant do anything about it.I'm not sure if its a scam or they just have a REALLY REALLY bad customer support.But a 5 days without any answers??I give coinbase 0 stars!Ignore the single star I was forced to give by the comment form validation.I am a professional developer and work with websites all the time.Their flaky website behavior, the fact that they hold your crypto hostage for long periods, and primarily the worst customer service I've ever experienced, all add up to a big FAT goose-egg.If I could give them negative points I would.My fear is that they are in some kind of major trouble and have let everything go to hell while they focus on whatever the eff it is!My advice is to get any funds out of their control as fast as you can, close your account and don't look back!

I forgot to mention, that I have a simple problem that could be easily corrected were I able to speak with any kind of customer service or support person.I've sent multiple emails, created cases that do not ever appear in my "my cases" area on the website and have called every phone number I can find... Absolutely 0 response.Tip for consumers: Stay as far away from this exchange as possible.“High fees” Charged me high fees to sell bitcoin, and sold at below the current market price, I am sure they pocketed the difference.My sell transaction was also delayed by 4 days.“I'm yet another person Coinbase have stolen from” I was trading Bitcoin and Ethereum on Coinbase for several months, and I made some nice profits.However, when decided to convert my Bitcoin back into dollars and withdraw my funds to my bank, the sum was deducted from my Coinbase wallet but never deposited into my verified account.I have sent half a dozen emails to Coinbase 'support' over a period of weeks, but have been completely ignored.

I frankly cannot believe such a blatant scam is allowed to continue operating.“COINBASE IS A THIEF” THEY STOLE MONEY FROM ME THEN CLOSSED MY ACCOUNT BECAUSE i CALLED THEM ON IT IS THERE ANY RECORSE????????“Coinbase is a "RIP-OFF" of criminal thiefs.Coinbase is not to be trusted.As with many other complaints I have seen.They have lost/stolen $190.00 from me, they have no Phone number posted anywhere to contact them, they will not answer to any complains you have from the website, or if they do eventually answer to a problem from the website after several weeks, they will just tell you there is nothing they can do.I am opening a case with the Better Business Bureau, and any other authority I can contact.DO NOT USE COINBASE... STAY AWAY!!!Tip for consumers: STAY AWAY FROM COINBASE.“I would give them a negative zero/ Fraud” Horrible company and that goes along with their cudtomer service.I have messaged the CEO cia twitter and the bull$#*!My account was frozen on Febr 13th.

After several e-mails all I get is nothing, and I mean nothing.Head all the warnings!Coinbase will take your money, not resolve the issue and continue taking other peoples money.I will be reporting them and now I'm super pissed and willing to do whatever I have to.Digital currency is supposed to be the future but Counbase is your typicak bull$#*!DONT BUY ANY COINS, THERE ARE PLENTY OF OTHER SIGHTS.ALSO, THE ONE GOOD REVIEW ON HERE IS A FAKE.How can one person be taken care of while the rest of us are robbed.THE CEO SENDS MESSAGES VIA TWITTER ABOUT BLAH BLAH BLAH.He is making OUR money.I would love to meet him in person.You are a piece of $#*!“Coinbase bitcoin exchange **AVOID AT ALL **” I followed all the prompts,protocol, jumped thru all the hoops.Linked bank account, tried to purchase, problems, and on and on they are either tototally incompetent or a complete scam.“I agree with all the warnings here.(Updated)” I must also agree that when you have a problem with them, they are not found, and their default action is to suspend your account.

UPDATE: Coinbase, after closing my account, reinstated me.My account is working and I did not lose funds.I wanted to update everybody to let them know that Coinbase did resolve my issue to my satisfaction, although it was painfully slow.“A joke, lied to and ingnored” All the other complaints I've just read verified my fears.“I wish I would have looked at reviews before I got involved.” The first few transactions were OK.Their minimum deposits drove me nuts but at least I was getting my bitcoins when I order them.Now I have a much more critical issue.On the 12th of October I requested that Coinbase transfer money from my bank account to purchase some bitcoins.The money was withdrawn from my bank account on October 14th.Today is October 18 and I still have no money in my Coinbase account.The support sucks you cannot talk to anyone.When you email them they just refer you to their support on the website.I do not recommend these people to anyone.They may treat you right in the beginning but as you begin to trust them they will take your money.

You are completely at their mercy.Not a good place to be with these shady characters.“Their SUPPORT is Worst Ever - and they keep Updating!”I opened my account with Bitcoin in the Spring of 2016.My acct 'opened' fine after their stated waiting period.Had questions on multi-cosigners, found answer on Youtube before they got to me 3-4 weeks later."Aound" this time, my ISP, Verizon sold out to Frontier (MANY problems in FL).At this point CANNOT CONNECT TO COINBASE - (have tried 3 times, but won't "Recognize Device" EVEN AFTER THEY SEND A "TRY AGAIN".About a FULL MONTH between responses.Have OPEN TROUBLE TICKET, but response is "About Monthly".I am wondering if I will have to get a LAWYER "Touch" them.... or whether I have LOST MY MONEY. for ANY cryptocurrency dealings.It is now 10/4/16, and I have not had access since Late JULY 2016!“Just Perfect” Coinbase is the number one wallet provider for cryptocurrency.Its fast, secure and dependable.The addition of ethereum makes their platform to win more customers to them.

I will recommend it all.Hope that bitcoin can rise again soon.“I'm giving them a second chance.” I found out that they cancelled my transaction for no good reason, but they they say they'll refund my money in 2-4 days.Ridiculous, but it's better than nothing.I have another transaction pending.If that comes through, I'll keep them.I have high hopes, though my expectations are low.“Fraudulent charges stemming from Coinbase” I found a series of fraudulent charges ACH from Coinbase to my bank account.Coinbase does not seem to have proper fraud controls in place to prevent the abuse of their platform which does not speak well of the company as a whole.A call to their fraud department results in an unprofessional voice mail instead of a fraud professional.They should do better.“Worst Customer Support in Human History” These people have the worst customer service in human history.On June 14th I sent an email to Coinbase support stating that my account has been locked.